14-Day Money-Back Guarantee Shop with the GFM Confidence | Best fine art reproduction services

At GFM Painting, we believe in the transformative power of art — and in your confidence to choose it. That’s why we offer a 14-day money-back guarantee on all our hand-painted reproductions and custom portrait commissions. It’s our way of ensuring you’re delighted with your artwork, every step of the way.

Why Choose GFM Painting?

We’re not just another art supplier. We’re a UK-based fine art studio dedicated to bringing museum-quality, hand-painted masterpieces into your home. Whether you're selecting a classic oil reproduction or commissioning a personalised portrait, we want you to feel secure and excited about your purchase.

Our 14-Day Money-Back Guarantee

If, for any reason, you’re not completely satisfied with your painting, you can return it within 14 days of delivery. Here’s how it works:

• Contact Us Promptly: Reach out via our Contact Page within 14 days of receiving your artwork. Let us know your reason for returning the piece.
• Return in Original Condition: Please ensure the painting is returned in its original packaging and condition. This helps us process your return efficiently.
• Refund Process: Once we receive the returned artwork and verify its condition, we will issue a full refund to your original payment method.

Please note: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Why We Offer This Guarantee

We understand that purchasing art online can be a significant decision. Our 14-day money-back guarantee is designed to give you peace of mind, knowing that if the artwork doesn’t meet your expectations, you have the option to return it.

This policy reflects our commitment to quality and customer satisfaction. We want you to love your artwork as much as we enjoyed creating it.

Quality Assurance

Each painting undergoes a thorough inspection before dispatch to ensure it meets our high standards. However, if you receive a piece that is damaged or not as described, please contact us immediately. We will arrange for a replacement or refund as appropriate.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact Us: Visit our Contact Page and provide your order details and reason for return.
2. Return Instructions: We will provide you with instructions on how to return the artwork safely.
3. Return the Artwork: Ship the painting back to us using a trackable shipping method. Ensure it is well-packaged to prevent damage during transit.
4. Receive Your Refund: Upon receiving and inspecting the returned artwork, we will process your refund promptly.

We're Here to Help

If you have any questions about our 14-day money-back guarantee or need assistance with a return, please don't hesitate to contact us. Our team is here to ensure your experience with GFM Painting is as enjoyable and satisfying as possible.

Please note: This policy applies to standard reproductions and custom portraits. For commissioned works, please refer to our specific commission terms.