How do I order a custom portrait?
Ordering is simple. Choose your preferred portrait style, medium, and size, then upload your photo and customise the details during checkout.
What kind of photos should I upload?
For the best results, upload clear, high-resolution photos where faces and details are easy to see. Our artists will use your photos as the reference for the painting.
Do I get to see a preview before the painting begins?
Yes. After placing your order, you will receive a digital mock-up or draft of your portrait that you can review and approve before the artist begins painting.
Can I request changes to the portrait?
Yes. You can request revisions during the process to ensure the portrait looks exactly how you want it before it is finalised.
Is the portrait really hand-painted?
Yes. Every portrait is carefully hand-painted by a professional artist using traditional materials such as canvas and artist-grade paints.
How long does it take to complete a portrait?
Most portraits are completed in about 7 business days once all the details are confirmed and the painting process begins.
Will I see the finished painting before it is shipped?
Yes. You will receive preview photos of the completed portrait so you can review it and request any final adjustments before shipping.
Do you offer a satisfaction guarantee?
Yes. If you are not satisfied after reviewing the proof images of your finished painting, a money-back guarantee is available for oil portraits.
How will my portrait be delivered?
Your portrait will be carefully packaged and shipped with tracking so you can follow the delivery progress online.
Do you ship internationally?
Yes. Portraits can be delivered worldwide, whether framed or unframed.