Returns Policy | Secure Worldwide Delivery – GFM Painting | Best fine art reproduction services

At GFM Painting, our mission is not only to create exquisite, hand-painted artworks, but also to ensure they arrive safely, securely, and reliably at your door. Every painting we produce is a unique, handcrafted piece of fine art, and we treat its journey from our studio to your home with the same care and attention as the creation process itself. Below you’ll find full details on our shipping methods, delivery times, packaging standards, international options, and tracking information to give you complete peace of mind when placing your order.

Packaging & Protection

Each artwork is professionally packaged using museum-grade materials designed to protect it during transit. Paintings are first covered with protective layers to guard against moisture and surface contact, then carefully wrapped with reinforced padding. For larger or framed artworks, we use custom-made rigid boxes or wooden crates to prevent movement and absorb impact. This ensures your painting arrives in perfect condition, ready to be displayed and enjoyed immediately.

Shipping Methods & Delivery Times

We work with trusted courier partners to deliver artwork both within the UK and internationally. Once your painting is completed and fully dried, it will be dispatched according to the delivery option you selected at checkout. UK deliveries typically arrive within 2–5 business days, while international orders may take 5–14 business days, depending on destination and customs clearance.

You will receive a tracking number as soon as your artwork is dispatched, allowing you to monitor its journey every step of the way. For high-value or oversized pieces, signature confirmation may be required upon delivery to ensure safe receipt.

International Shipping & Customs

We proudly ship worldwide and have extensive experience delivering artwork across Europe, North America, and beyond. Please note that international customers may be responsible for local customs duties, import taxes, or handling fees imposed by their country. These charges are not included in the artwork price and are set by local authorities. If you require assistance with customs documentation or special delivery arrangements, our support team is always happy to help.

Returns & Damages

If an item arrives damaged or in unacceptable condition, do not accept the package or sign for it without noting visible damage with the courier. Contact us immediately so we can resolve the issue as quickly as possible. For international returns, please follow our Return Policy outlined in our 14-Day Money-Back Guarantee. In most cases, return shipping costs are the customer’s responsibility unless the damage or issue was caused by our error.

Contact & Support

If you have any questions about shipping, need special instructions (such as white-glove delivery, gift delivery, or customs support), or would like to request express shipping options, please contact our support team before or after placing your order. We are committed to making your experience seamless from start to finish.

At GFM Painting, we understand that art is more than a package — it’s a cherished creation, a memory, and a statement. That’s why we handle every artwork with the respect, care, and precision it deserves, ensuring it arrives safely and beautifully, just as it was intended.